There is a time when a person forget the password and thus becomes impossible to log in his or her Paypal account. When this happens, someone may be frustrated by fear that he has lost everything in his Paypal account!
Fortunately there is no need to worry when you face a problem like this because PayPal has a way to enable you reset forgotten password.
So, If you've forgotten your PayPal password but you remember your email address, follow these steps to regain access to your account:
- Go to Paypal Log In page.
- Click Having trouble logging in?
- Enter the email address you use for PayPal and click Next. (You'll be asked to confirm your identity by selecting a verification method.)
- Select how you want to recover your password, and click Next. (You'll be shown some options such as Have us call you, Receive a text, Receive an email, Answer your security questions or Confirm through Facebook Messenger.)
- If you choose to Have us call you, you'll see a code on the screen. Use the code when you get Paypal call. They'll then ask you to create a new password and confirm it by entering it a second time.
- If you choose to Receive a text, enter the 6-digit security code Paypal send to your mobile device and click Next. They'll then ask you to create a new password and confirm it by entering it a second time.
- If you choose to Receive an email, enter the 6-digit security code Paypal email to you and click Continue. They may ask you to confirm your card number. They'll then ask you to create a new password and confirm it by entering it a second time.
- If you choose to Answer security questions, enter your answers and click Continue. Paypal may ask you to confirm your card number. They'll then ask you to create a new password and confirm it by entering it a second time.
- You may also be given the option to Confirm through Facebook Messenger. If you choose to use this method, click Send Code, enter the 6-digit security code Paypal send to your Messenger and click Confirm. They'll then ask you to create a new password and confirm it by entering it a second time.
***Tip: your PayPal password should be 8-20 characters long and include at least one number or symbol (like !@#$%^).
Source: Paypal